At Uniplex International, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, share, and protect information when you visit our website, contact us, use our services, or communicate with us through email, phone, WhatsApp, social media, or other business channels.
Uniplex International is engaged in international trading, procurement, sourcing, import and export support, and supply chain coordination for polymers, chemicals, petrochemicals, and industrial raw materials.
By using our website or communicating with us, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal and business information that you voluntarily provide to us, including:
- Name
- Company name
- Job title or designation
- Email address
- Phone number
- WhatsApp number
- Country, city, or business location
- Business enquiry details
- Product requirements
- Procurement, sourcing, import, or export requirements
- Supplier or buyer information
- Shipping, logistics, and documentation-related details
- Any information shared through website forms, email, WhatsApp, phone calls, meetings, or social media
We may also collect limited technical information when you visit our website, such as:
- IP address
- Browser type
- Device type
- Pages visited
- Time and date of visit
- Website usage data
- Cookies and similar tracking information
2. How We Use Your Information
We use the information we collect for business and operational purposes, including to:
- Respond to your enquiries
- Understand your product, procurement, or sourcing requirements
- Provide polymer, chemical, petrochemical, and industrial raw material trading support
- Connect buyers with suitable manufacturers, suppliers, distributors, logistics providers, and business partners
- Verify suppliers or buyers, where required
- Share quotations, product information, price updates, and market intelligence
- Coordinate import, export, logistics, and supply chain-related communication
- Manage business relationships with customers, suppliers, and partners
- Process documentation, commercial discussions, and procurement requirements
- Improve our website, services, communication, and customer experience
- Send relevant business updates, subject to applicable laws and your communication preferences
- Comply with legal, regulatory, accounting, trade, customs, and compliance requirements
- Protect our business, website, systems, users, and commercial interests
3. Legal Basis for Processing
Where applicable data protection laws require a legal basis, we may process your information based on one or more of the following:
- Your consent
- The need to respond to your enquiry or provide requested services
- The need to perform or prepare for a business contract
- Our legitimate business interests, such as customer communication, supplier sourcing, procurement coordination, and business development
- Compliance with legal, regulatory, customs, tax, trade, or documentation obligations
- Protection of our legal rights, business interests, and security
4. Business and Trade Information
As an international trading and procurement company, we may receive and process business-related information from customers, suppliers, agents, logistics providers, and other commercial parties. This may include product specifications, pricing details, company profiles, import/export documents, shipment details, and communication records.
We use such information only for legitimate business purposes connected with trading, procurement, sourcing, supplier verification, logistics coordination, import/export support, and international business development.
5. Sharing of Information
We do not sell your personal information.
We may share relevant information only when necessary for business, operational, legal, or service-related purposes, including with:
- Manufacturers and suppliers
- Customers and buyers
- Logistics and shipping partners
- Customs agents, freight forwarders, and documentation service providers
- Business development partners
- Professional advisers, such as consultants, accountants, auditors, or legal advisers
- Technology, hosting, email, website, analytics, and communication service providers
- Government authorities, regulators, customs departments, or legal bodies where required by law
We share only the information reasonably necessary for the relevant purpose and expect third parties to handle information responsibly and confidentially.
6. International Data Transfers
Because Uniplex International operates in international markets and works with customers, suppliers, and partners across regions such as the United Arab Emirates, India, Africa, the Middle East, China, South Korea, Southeast Asia, and other global markets, your information may be transferred to or processed in countries outside your country of residence.
When we transfer information internationally, we take reasonable steps to ensure that it is handled securely and in accordance with applicable data protection requirements.
7. Communication Through WhatsApp, Email, Phone, and Social Media
When you contact us through WhatsApp, email, phone, or social media, we may use the information you provide to respond to your enquiry, continue business communication, send product or pricing information, and coordinate procurement or trade-related discussions.
Please note that communications through third-party platforms such as WhatsApp, email providers, and social media platforms are also subject to the privacy policies and terms of those platforms.
8. Cookies and Website Tracking
Our website may use cookies or similar technologies to improve user experience, understand website performance, and analyze visitor activity.
Cookies may help us:
- Remember user preferences
- Understand how visitors use our website
- Improve website content and performance
- Support basic website functionality
- Measure the effectiveness of online communication or marketing activities
You may choose to disable cookies through your browser settings. However, some parts of the website may not function properly if cookies are disabled.
9. Marketing and Business Updates
We may send business-related updates, market information, product availability updates, pricing information, or service-related communication to customers, suppliers, or business contacts who have interacted with us.
You may request to stop receiving marketing or promotional communication from us at any time by contacting us using the details provided below.
Even if you opt out of promotional communication, we may still contact you for essential business, transactional, legal, or service-related purposes.
10. Data Retention
We retain personal and business information only for as long as reasonably necessary for the purposes for which it was collected, including:
- Responding to enquiries
- Maintaining customer, supplier, and business relationships
- Completing procurement, sourcing, trading, logistics, or documentation activities
- Meeting legal, tax, accounting, customs, regulatory, and compliance obligations
- Resolving disputes or enforcing agreements
- Maintaining legitimate business records
When information is no longer required, we will take reasonable steps to delete, anonymize, or securely store it in accordance with applicable requirements.
11. Data Security
We take reasonable technical, organizational, and administrative measures to protect personal and business information from unauthorized access, misuse, loss, disclosure, alteration, or destruction.
However, no method of internet transmission, electronic communication, or digital storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.
12. Your Rights
Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information, including the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, where legally applicable
- Object to certain types of processing
- Request restriction of processing
- Withdraw consent, where processing is based on consent
- Request information about how your data is used or shared
- Request transfer of your data, where applicable
To exercise your rights, please contact us using the contact details provided in this Privacy Policy. We may need to verify your identity before responding to your request.
13. Third-Party Links
Our website may contain links to third-party websites, social media pages, supplier websites, partner websites, or external resources.
We are not responsible for the privacy practices, content, security, or policies of third-party websites. We encourage you to review the privacy policies of any external websites you visit.
14. Children’s Privacy
Our website and services are intended for business and commercial users. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without appropriate consent, we will take reasonable steps to delete it.
15. Accuracy of Information
You are responsible for ensuring that the information you provide to us is accurate, complete, and up to date. If your information changes, please contact us so we can update our records where necessary.
16. Confidentiality of Business Information
We understand that procurement, pricing, supplier, customer, and trade-related information can be commercially sensitive. We take reasonable steps to handle such information with care and confidentiality and use it only for legitimate business purposes related to our services.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website, services, legal requirements, or data protection obligations.
The updated version will be posted on our website with a revised effective date. We encourage you to review this page periodically.
18. Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy or how we handle your information, please contact us:
Uniplex International
Dubai, United Arab Emirates
Email: riddhidoshi1207@gmail.com
Phone: +971 50 568 3447
WhatsApp: +971 50 568 3447
Website: www.uniplexinternational.com
Facebook: facebook/Uniplexinternational